Learn to sell and communicate at a higher level not only to increase profitability but with it give exceptional service.
Enhanced sales training enables delegates:
To build business relationships, understand rapport and how to use it effectively.
To become more aware of body language and understand how it can be used effectively.
To build rapport quickly either over the telephone or face to face and break rapport when required and still maintain a good business relationship
To understand the importance of knowing about your products and services being offered and when they don’t have full knowledge to know where to find the appropriate information.
To explore the importance and power of language both written and verbal and use their knowledge when communicating with customers and colleagues.
To use effective questioning and listening skills to ensure all information required is obtained from customers and used to benefit the sales process.
To discover how they are personally motivated.